Our Data Protection Guidelines

Preamble

  1. GET a GIG GmbH (“gigmit”) operates, οn its website www.gigmit.com, an online portal (“gigmit.com”) for live music professionals to book and manage their events simply. gigmit doesn't just make live music better; when interacting with gigmit.com, you will experience a high quality personalised user interface that focuses on you and your individual needs. In order to achieve this, we request business-specific information at the right place and the right time. We cannot do this, however, without asking for some personal data. To ensure that we can provide our services on gigmit.com effectively, and to allow us to fulfill our contractual obligations towards you, we have to request, process and use your personal data at various stages. In line with our motto “as little as possible and as much as necessary”, we have outlined below how we will handle your personal data.

1. Visiting gigmit.com.

  1. When visiting gigmit.com, no personal data is collected initially. In order to keep our system secure, our web server will occasionally record data regarding the computer used to connect to our system, the web pages you visit on our portal, the date and length of your visit, the IP information of the web browser and type of operating system being used, as well as the website which referred you to our website.

2. Collection of personal data on gigmit.com

  1. 2.1. All personal data communicated to gigmit shall be collected, processed and used in compliance with the German Federal Data Protection Act (Bundesdatenschutzgesetz or BDSG).
  2. 2.2. You can register on gigmit as a natural person. When creating your login account, we request specific personal data (first name, surname, email address, age and password). This information is used for the execution (the basis, content formulation and modification) of the user contract reached between you and us and also enables transactions to be made on gigmit.com. This information will not be used for advertising purposes unless otherwise agreed.
  3. 2.3. 2.3 Personal information requested at other times also aims to facilitate the execution of the user contract reached between you and us and above all enables the existence, use of and billing for any services available on gigmit.com.
  4. 2.4. Payments between the User and gigmit shall be handled by the service provider:

    Stripe Payments Europe Ltd
    Block 4, Harcourt Centre
    Harcourt Road
    Dublin 2
    Ireland

    All information required for the handling of payments shall be used by Stripe and gigmit exclusively to that effect and transmitted securely using the "SSL" process. Stripe is PCI DSS certified.

3. Processing Personal Data

  1. 3.1. gigmit may process (record, modify, transmit, block or delete) personal data for the purposes of the technical administration of the portal's web pages, for the purposes of user management as well as for the provision of the services available on gigmit.com, for the execution of the contract reached with you and in order to be able to respond to your questions.
  2. 3.2. Personal data will not be transmitted to third parties unless this is necessary in order to facilitate the transactions or communications on our website, or if you have given your explicit consent.
  3. 3.3. Personal data will be deleted by gigmit if you withdraw your consent to its storage, if it is no longer needed to fulfill the purpose for which it was stored, or if the retention is prohibited due to any other legal grounds. All recorded personal data shall be deleted when you delete your login account. All other data submitted by you will also be deleted when your profile is deleted.

4. Newsletters

  1. With your permission, we will use your email address to send you automised newsletters. You can of course request to stop receiving these newsletters at any time. A reference to this fact and a corresponding hyperlink can be found at the end of every newsletter.

5. Security

  1. 5.1. gigmit takes all the necessary technical and organisational security measures to ensure that your personal data is protected against loss and misuse. The data will be stored in a operating environment that is not accessible to the public. In specific cases, the transfer of your personal data shall be encrypted using Secure Socket Layer-Technology (SSL). This means that, if your web browser supports SSL, the communication between your computer and the gigmit server will occur using a recognised encryption process. This procedure is in line with the highest current online security standards.
  2. 5.2. All of our employees are also under the obligation to comply with data secrecy. This obligation continues to exist after their collaboration with gigmit has ended.

6. Web tracking, Google Analytics and the Facebook plugin (“Like” button)

  1. 6.1. We use tracking software to monitor the usage and number of users on gigmit.com. In this regard, the data collected (which is not personal data) is in an anonymised and summarised form and is used exclusively for statistical purposes and for the development of our website. You can refuse the use of this data for these purposes at any time by sending a simple email to support@gigmit.com.
  2. 6.2. We also use Google Analytics on our web pages. Google Analytics is a web analysis service created by Google Inc. (“Google”). Google Analytics uses so-called “cookies”, text files that are saved on the visitor's computer and thereby allow an analysis of their use of the website. You can block cookies by altering the settings on your web browser. We must, however, advise that if you decide to block cookies several of our website's features will not be fully available. You can also block the transfer to Google of the website-related data (including the IP address) created by the cookie by clicking on the following link and then downloading and installing the web browser plugin: http://tools.google.com/dlpage/gaoptout?hl=en.
  3. 6.3. Facebook plugins are integrated into our web pages. When visiting our web pages, the plugin will create a direct link between your browser and the Facebook server. Through this process, Facebook will obtain information that you have visited our site using your IP address. If you click on the Facebook “Like” button when logged into your Facebook account, you can link to the information on our website via your Facebook profile. In this regard, we must point out that, as the provider of these web pages, we have no knowledge of the content of the transferred data or their use by Facebook. Further information on this subject can be found in Facebook's Data Use Policy under the following link: https://www.facebook.com/about/privacy/. If you do not want Facebook to link your visit to our website to your Facebook user account, you must make sure that you are logged out of your Facebook account.
  4. 6.4 For further information in this regard, please visit: Legal Notice.

7. Use of Cookies

  1. 7.1. “Cookies” are small data files that allow us to save specific information on your PC when you visit gigmit.com. We use so-called “session cookies” that are saved only temporarily during the time you spend on our portal. A “session cookie” stores an identification number chosen at random; a session-ID. A cookie also contains information regarding its origin and the retention period. These cookies store no other data. The use of these cookies facilitates the sequential control and transfer of input or generated data in subsequent web pages visited on gigmit.com.
  2. 7.2. 7.2 We also use “permanent cookies” in order to retain information on repeat visitors to our platform. The use of these cookies allows us to ensure an optimal user interface, to recognise repeat visitors and provide them with a website that is as varied as possible, and to present new content. The content of a permanent cookie is limited to an identification number; your name and IP address are not recorded and it does not create an individual profile of your online activities.
  3. 7.3. 7.3 It is also possible to use our services without using cookies. In order to do this you must either deactivate cookies in your web browser, limit their use to specific websites, or set up your browser so that it informs you each time a cookie is sent. You can delete cookies from your hard drive at all times. However, please be aware that this will limit the functionality of the user interface on our website.

8. 8. Contact

  1. If you have any questions, suggestions or comments regarding our Data Protection Guidelines, please contact our support team at any time. We constantly strive to respond to all requests to your complete satisfaction.
  2. support@gigmit.com
    address: Urbanstraße 116, 10967 Berlin